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Questions
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Contact Us
What is the Outage-Network.com? How does my company subscribe to the
Outage Network?
What is the source of the information in
the Outage-Network.com portal?
How can Outage Network help me
plan and prepare for my upcoming Outage?
Who do I contact if I need help using the
tools or interpreting results?
How do I know that my data is secure? How do I ask a question, report an issue,
or provide a suggestion?
Asset Performance Networks’ Outage Network is a web-based portal that provides outage professionals with world-class, proprietary tools. These tools facilitate strategic and tactical decision making as well as the sharing of knowledge across your enterprise. Tools include risk management and readiness assessments based on a proven, gated work process with associated best practices and job aids. Your manufacturing facility or company will need to be a subscriber for you to gain access to the Outage-Network.com portal.
Contact AP-Networks at +1.240.683.1001 or info@ap-networks.com and ask for the Outage-Network.com License Package. A package containing license options and pricing will be sent to you.
All materials including tools, job aids, and industry practices contained in the Outage Network have been created by the professionals at AP-Networks. This material has been developed by our staff based on their real-world experience in managing outages and through the systematic research of the causes of success and failure in outage management.

The real-world experience and research has shown that most outages are failing to meet their objectives. Most problems are due to poor definition planning and preparation and can be prevented. The network helps outage teams meet their objectives by building on best practices and lessons learned from past experience.
Housed within Outage Network, there are two primary tools that can assist a site in the planning and preparation of a outage. The first tool is NaviTrack, a process deployment and implementation system. NaviTrack generates a gated work process designed specifically for the size and complexity of your outage. Job aids, activity assignments, and progress reports are specifically geared to help you and your team prepare for an upcoming outage.

The second tool is the Readiness Pyramid. The Pyramid is the industry standard for measuring outage readiness. This evaluation tool measures status and team alignment, and facilitates dialogue throughout the entire enterprise.

NaviTrack and the Readiness Pyramid are easily navigated and can be used by anyone with a basic understanding of computers.
Simply contact Customer Support at support@ap-networks.com, +1.877.303.3581 (USA and Canada), or +1.832.240.4986 (International).
The Outage Network server uses a variety of security mechanisms to ensure that only licensed subscribers are given access to the network servers, and that an organization's data is not compromised.

If you would like more information on our security policies, please contact Customer Support at support@ap-networks.com, +1.877.303.3581 (USA and Canada), or +1.832.240.4986 (International).
Please contact Customer Support at support@ap-networks.com, +1.877.303.3581 (USA and Canada), or +1.832.240.4986 (International).
  • support@ap-networks.com
  • +1.877.303.3581 (Toll Free)
  • +1.832.240.4986 (International)
Licensing & Business Opportunities

Please send feedback, questions, or requests for information on our products or services to info@ap-networks.com. If you wish to discuss business opportunities, please use the following contact information:

US or Other Business Inquiries:
Info@AP-Networks.com
Tel: +1.240.683.1001
Fax: +1.240.683.1009
Washington DC, USA

Canada Business Inquiries:
Info@AP-Canada.ca
Tel: +1.403.457.2737
Fax: +1.403.457.2767
Calgary, AB. Canada

Latin America Business Inquiries:
Info-LA@AP-Networks.com
Tel: +1.240.683.1001
Fax: +1.240.683.1009
Washington DC, USA
For all License Inquiries:
Info@AP-Networks.com

Europe, Middle East, or Africa Business Inquiries:
Info-EMEA@AP-Networks.com
Tel: +31.20.486.1185
Fax: +31.20.486.9830
Amsterdam, The Netherlands

Asia Pacific Business Inquiries:
Info-AP@AP-Networks.com
Tel: +65.6808.1518
Fax: +65.6808.1555
Singapore, Republic of Singapore

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